Shop Policies

Payment

I accept Paypal, checks, and money orders. (Paypal is my favorite.) I ship after the payment has cleared. 

How to Send Money using Paypal (You can pay using a credit card, it's secure and no Paypal account is required.)
1. Go to www.paypal.com
2. Sign In or Sign Up 
3. Click on Send Money at the top of the page
4. Fill out the form:
Recipient's Email: me@heatherdonohue.com
Amount: $ total
Category of Purchase: Goods (other)
Email Subject: Paypal Payment 
 

Domestic (U.S.) Shipping:

All packages are shipped USPS, either Priority Mail or First Class. Insurance and tracking are not included in the shipping price, but are available at extra cost. Just let me know when you place your order if you would like either extra service.

Once your payment has been received, your package will be on its way within 48 hours. (Custom orders require more time; I'll let you know when your item will ship.)

Domestic (U.S.) shipping rates:

Up to $10 ..............$5

$10.01- 40 .................$6

$40.01 - 70 .................$7

$70.01 and up  ..........$8
 

International Shipping:

The purchaser is responsible for any and all additional fees, duties, and taxes associated with orders shipped outside of the continental US. 

International Buyers please use the shipping Calculator. I ship via the US Postal Service by Priority Mail International. Delivery times vary depending on the country’s local postal service. Unfortunately no tracking or Delivery Confirmation is available on international shipments.

PLEASE NOTE: MANY COUNTRIES DO NOT ALLOW IMPORT OF BIOLOGICAL MATERIALS, so I cannot ship crafts made with acorns, moss, or wood outside of the U.S. in many instances. Please check the restrictions for your country before ordering. Depending upon the item, you might be able to order it without, say, a moss base. I could use another material. 

Email me with any questions. 

Return Policy:

I bet you'll be 100% satisfied with your purchase. If not, please email me right away so I can make things right.